Q: How much is shipping?

A: Free Shipping.


Q: When will I get my order?

A: Your order will ship within 5 - 10 business days.


Q: How do I use my gift card code?

A: Enter the gift card code at checkout to redeem its value.


Q: Can more than one gift card code be used towards a purchase?

A: Yes. A customer can redeem another gift card during checkout.


Q:  What is your return policy?

A:  We replace items if they are defective or damaged. If you received a defective or damaged item, send us an email at jwagner@jymbag.com   Our replacement policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a replacement.  To be eligible for a replacement, your item must be unused and in the same condition that you received it.